5 Enabling Logging
Connor McLaughlin edited this page 2023-12-25 23:11:31 +10:00

If you're having issues with DuckStation, we may request a log file for you to help figure out what's going on.

For Windows/Linux (in the Qt Frontend):

  1. Open DuckStation.
  2. Open Settings -> Advanced Settings.
  3. Set the Log Level drop-down to Debug.
  4. Check the Log To System Console and Log To File.
  5. Close and re-open DuckStation.
  6. Start your game and reproduce whichever issue you are having.
  7. Either screenshot the console window, or:

After you have sent us a copy of the log, be sure to disable logging to reduce disk wear and restore full performance.

  1. Open Settings -> Advanced Settings.
  2. Set the Log Level drop-down to Information.
  3. Uncheck the Log To System Console and Log To File options.

For Android

  1. Open DuckStation.
  2. Open Settings, and swipe to the Advanced tab.
  3. Set the Log Level preference to Debug.
  4. Check Log To File.
  5. Close and re-open DuckStation.
  6. Start your game and reproduce whichever issue you are having.
  7. Close DuckStation.
  8. Send us a copy of duckstation.log in your user directory (<storage>/Android/data/com.github.stenzek.duckstation/files/duckstation.log).

After you have sent us a copy of the log, be sure to disable logging to reduce disk wear and restore full performance.

  1. Open Settings, and swipe to the Advanced tab.
  2. Set the Log Level preference to Information.
  3. Uncheck the Log To File option.