58 lines
2.5 KiB
Markdown
58 lines
2.5 KiB
Markdown
---
|
|
name: Bug report
|
|
about: Create a report to help us improve
|
|
title: ''
|
|
labels: ''
|
|
assignees: ''
|
|
|
|
---
|
|
|
|
**YOU MUST FILL OUT THIS ISSUE TEMPLATE. IT IS NOT OPTIONAL.** Issues which are not created with the template **will be ignored and closed**.
|
|
|
|
Please read before creating a new issue:
|
|
|
|
1. Make sure there is not already an open issue for this bug.
|
|
2. All enhancements **must** be off. To quickly disable all enhancements with affecting your normal config, in advanced options you can check "Disable All Enhancements".
|
|
3. All advanced options **must** be at their default values.
|
|
4. No cheats may be active. If you were using cheats, they should be disabled, and the game rebooted before reporting the bug.
|
|
5. Do not share save state files. Memory cards are okay.
|
|
6. Verify your dump, as we can not assist with issues resulting from bad dumps.
|
|
7. If playing PAL region software, please check whether or not the game has LibCrypt protection and that if it does, you have a correct SBI file (see https://github.com/stenzek/duckstation#libcrypt-protection-and-sbi-files for more information).
|
|
8. Please post your issue report in English as unfortunately this is the only language spoken by the developers. The Discord server has many helpful people if you need help translating.
|
|
|
|
**Remove everything before and including this line before submitting.**
|
|
|
|
**Game details**
|
|
[Serial Code, Region]
|
|
[i.e SLUS-00404 Ace Combat 2 (USA)]
|
|
|
|
**Description of the issue / bug**
|
|
[Describe what you are seeing and/or hearing during gameplay]
|
|
|
|
**Controller Troubleshoot Report**
|
|
1. Have you installed any drivers or wrappers on your system, or do you have any programs like Steam open?
|
|
2. Which controller backend are you using in general settings
|
|
|
|
**Note:**
|
|
If you are using Duckstation on Android device please consider the following before report:
|
|
Are you using any kind of "memory optimizer" program such as: Ccleaner, Wisecleaner, Clean Master, Boost Android etc. ?
|
|
(if so, please, consider create an exception on it first and test; or even remove / uninstall it retest and then, if the problem persists continue with the report.
|
|
|
|
**Steps to reproduce**
|
|
[Try to provide as much detail as possible to reproduce the issue]
|
|
|
|
**Enhancements information**
|
|
[Make sure they are all turned off before report]
|
|
|
|
**Hardware/software**
|
|
[If Android, which phone and Android version]
|
|
[If desktop, your CPU, graphics card, and operating system]
|
|
[GPU Renderer - D3D11/OpenGL/Vulkan]
|
|
|
|
**Emulator version**
|
|
[Shown in the title bar of the emulator]
|
|
|
|
**Additional context**
|
|
[Add any other context about the problem here]
|
|
|