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@ -9,16 +9,17 @@ assignees: ''
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Please read before creating a new issue:
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Please read before creating a new issue:
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1. Make sure there is not already an open issue for this bug;
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1. Make sure there is not already an open issue for this bug.
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2. All enhancements must be off;
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2. All enhancements **must** be off. To quickly disable all enhancements with affecting your normal config, in advanced options you can check "Disable All Enhancements".
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3. All advanced options MUST be at their default values;
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3. All advanced options **must** be at their default values.
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4. Do not share save state files. Memory Cards are ok;
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4. No cheats may be active. If you were using cheats, they should be disabled, and the game rebooted before reporting the bug.
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5. Verify your dump as we can not assist with issues resulting from bad dumps;
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5. Do not share save state files. Memory cards are okay.
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6. If playing PAL region software, please check whether or not the game has LibCrypt protection and that if it does, you have a correct SBI file (see https://github.com/stenzek/duckstation#libcrypt-protection-and-sbi-files for more information);
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6. Verify your dump, as we can not assist with issues resulting from bad dumps.
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7. Please post your issue report in English as unfortunately this is the only language spoken by the developers. The Discord server has many helpful people if you need help translating.
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7. If playing PAL region software, please check whether or not the game has LibCrypt protection and that if it does, you have a correct SBI file (see https://github.com/stenzek/duckstation#libcrypt-protection-and-sbi-files for more information).
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8. If you are using the libretro core, please test that the bug also occurs in the standalone emulator. Bug reports only tested on the libretro core will not be investigated.
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8. Please post your issue report in English as unfortunately this is the only language spoken by the developers. The Discord server has many helpful people if you need help translating.
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9. If you are using the libretro core, please make sure that the bug also occurs in the standalone emulator. Bug reports only tested on the libretro core will not be investigated.
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Remove everything before and including this line before submitting.
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**Remove everything before and including this line before submitting.**
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**Game details**
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**Game details**
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[Serial Code, Region]
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[Serial Code, Region]
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@ -31,6 +32,11 @@ Remove everything before and including this line before submitting.
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1. Have you installed any drivers or wrappers on your system, or do you have any programs like Steam open?
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1. Have you installed any drivers or wrappers on your system, or do you have any programs like Steam open?
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2. Which controller backend are you using in general settings
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2. Which controller backend are you using in general settings
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**Note:**
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If you are using Duckstation on Android device please consider the following before report:
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Are you using any kind of "memory optimizer" program such as: Ccleaner, Wisecleaner, Clean Master, Boost Android etc. ?
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(if so, please, consider create an exception on it first and test; or even remove / uninstall it retest and then, if the problem persists continue with the report.
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**Steps to reproduce**
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**Steps to reproduce**
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[Try to provide as much detail as possible to reproduce the issue]
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[Try to provide as much detail as possible to reproduce the issue]
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