From 498b00a8e8549c0943c540d14ab5f73e177983d1 Mon Sep 17 00:00:00 2001 From: Anderson_Cardoso <43047877+andercard0@users.noreply.github.com> Date: Sun, 3 Jan 2021 13:12:59 -0300 Subject: [PATCH] Update Bug Report Template (#1369) * Update Bug Report Template --- .github/ISSUE_TEMPLATE/bug_report.md | 24 +++++++++++++++--------- 1 file changed, 15 insertions(+), 9 deletions(-) diff --git a/.github/ISSUE_TEMPLATE/bug_report.md b/.github/ISSUE_TEMPLATE/bug_report.md index 554d30947..e9c047153 100644 --- a/.github/ISSUE_TEMPLATE/bug_report.md +++ b/.github/ISSUE_TEMPLATE/bug_report.md @@ -9,16 +9,17 @@ assignees: '' Please read before creating a new issue: -1. Make sure there is not already an open issue for this bug; -2. All enhancements must be off; -3. All advanced options MUST be at their default values; -4. Do not share save state files. Memory Cards are ok; -5. Verify your dump as we can not assist with issues resulting from bad dumps; -6. If playing PAL region software, please check whether or not the game has LibCrypt protection and that if it does, you have a correct SBI file (see https://github.com/stenzek/duckstation#libcrypt-protection-and-sbi-files for more information); -7. Please post your issue report in English as unfortunately this is the only language spoken by the developers. The Discord server has many helpful people if you need help translating. -8. If you are using the libretro core, please test that the bug also occurs in the standalone emulator. Bug reports only tested on the libretro core will not be investigated. +1. Make sure there is not already an open issue for this bug. +2. All enhancements **must** be off. To quickly disable all enhancements with affecting your normal config, in advanced options you can check "Disable All Enhancements". +3. All advanced options **must** be at their default values. +4. No cheats may be active. If you were using cheats, they should be disabled, and the game rebooted before reporting the bug. +5. Do not share save state files. Memory cards are okay. +6. Verify your dump, as we can not assist with issues resulting from bad dumps. +7. If playing PAL region software, please check whether or not the game has LibCrypt protection and that if it does, you have a correct SBI file (see https://github.com/stenzek/duckstation#libcrypt-protection-and-sbi-files for more information). +8. Please post your issue report in English as unfortunately this is the only language spoken by the developers. The Discord server has many helpful people if you need help translating. +9. If you are using the libretro core, please make sure that the bug also occurs in the standalone emulator. Bug reports only tested on the libretro core will not be investigated. -Remove everything before and including this line before submitting. +**Remove everything before and including this line before submitting.** **Game details** [Serial Code, Region] @@ -31,6 +32,11 @@ Remove everything before and including this line before submitting. 1. Have you installed any drivers or wrappers on your system, or do you have any programs like Steam open? 2. Which controller backend are you using in general settings +**Note:** +If you are using Duckstation on Android device please consider the following before report: +Are you using any kind of "memory optimizer" program such as: Ccleaner, Wisecleaner, Clean Master, Boost Android etc. ? +(if so, please, consider create an exception on it first and test; or even remove / uninstall it retest and then, if the problem persists continue with the report. + **Steps to reproduce** [Try to provide as much detail as possible to reproduce the issue]