diff --git a/FAQ-and-Troubleshooting.md b/FAQ-and-Troubleshooting.md
index c7979ed..0bfc4c9 100644
--- a/FAQ-and-Troubleshooting.md
+++ b/FAQ-and-Troubleshooting.md
@@ -431,7 +431,7 @@ As shown in this example, right before the “guest stack trace”, there will b
 ### • Crashing with `Fatal error. System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.`
 This is another generic error. It also doesn’t normally show on logs, only on the console when crashing. A possible cause is Ryujinx being in a protected folder or blocked by a third party antivirus. If this is not the case, check the compatibility page for your game.
 
-If you're getting this error when running a game on Vulkan and the below strings mention SDL2, you need to uninstall Gshade or stop it from trying to hook onto Ryujinx.
+If you're getting this error when running a game on Vulkan and the below strings mention SDL2, you need to uninstall Gshade or stop it from trying to hook onto Ryujinx. Similarly, if Ryujinx won't open and the below strings also mention SDL2, close Medal.
 
 If you're getting this error on a Rog Ally, go to `Add or remove programs` on Windows and uninstall the "OpenCL, OpenGL, and Vulkan Compatibility Pack".